Sakshi
Technology Analyst
Job Posting For: Infosys BPO India
Location: JAIPUR , India
Education: Bachelor of Engineering
Experience: Professional Level (More than 2 Years Relevant Experience)
Job responsibilities:
Knowledge Management, Client Management ,Maintenance, Production Support, Transition, Warranty, Implementation, Testing, Development, Architecture ,Design, Requirements Gathering, Estimation.
Process Associate - Data
Job Posting For: Infosys BPO India
Location: JAIPUR , India
Experience Required: Entry Level (Less then 2 Years Relevant Experience)
Responsibilities Process Reengineering : Delivers on the new process / approach IN ORDER TO meet client / internal goals. Knowledge Management : Shares experiences IN ORDER TO facilitate capture of tacit knowledge Customer Interaction : Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
Process Compliance : In a voice process - Effectively executes calls of the clients customers, resolves query/issue as per deliverables outlined, maintains voice quality as per standard agreed, handles repetitive calls and strives for target maximization IN ORDER TO meet quality standards. In a data process - Executes client transactions i.e. attends to the transactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters prescribed.
For more details Click here
Job Posting For: Infosys BPO India
Location: JAIPUR , India
Education: Bachelor of Engineering
Experience: Professional Level (More than 2 Years Relevant Experience)
Job responsibilities:
Knowledge Management, Client Management ,Maintenance, Production Support, Transition, Warranty, Implementation, Testing, Development, Architecture ,Design, Requirements Gathering, Estimation.
Process Associate - Data
Job Posting For: Infosys BPO India
Location: JAIPUR , India
Experience Required: Entry Level (Less then 2 Years Relevant Experience)
Responsibilities Process Reengineering : Delivers on the new process / approach IN ORDER TO meet client / internal goals. Knowledge Management : Shares experiences IN ORDER TO facilitate capture of tacit knowledge Customer Interaction : Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
Process Compliance : In a voice process - Effectively executes calls of the clients customers, resolves query/issue as per deliverables outlined, maintains voice quality as per standard agreed, handles repetitive calls and strives for target maximization IN ORDER TO meet quality standards. In a data process - Executes client transactions i.e. attends to the transactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters prescribed.
For more details Click here
Posted in: Jobs
0 comments:
Post a Comment